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Leading the Way in IVR and Communication Technology for Over 20 Years.

PCI IVR Payments

IVR For Payments

The Most Cost Effective & Flexible way to take payments from your customers by phone. Process Credit Card and eCheck payments over the telephone 24/7, All in a PCI Compliant Environment.

Cybersecurity and PCI Services

Cybersecurity and PCI Payment Security Services

A complete suite of tailored made services and solutions that ensure that your business will always be prepared for and able to respond to information security threats. PCI DSS Compliance Services, Penetration Testing, Vulnerability Assessment, Incidence Response and much more

IVR Hosting & Development

IVR Hosting & Development

Entrust your IVR project to a team of experts, with more than 20 years of experience, experts who have delivered 1000’s of successful project executions.

IVR Payment Solutions

Credit Card & eCheck Processing by Phone

Datatel has been providing IVR Payment Solutions on the Cloud to Hundreds of Businesses, Healthcare Providers, Governments, and Non-For-Profit Organizations for more than 10 years.

Whether you are receiving payments for Bills, fees, Contributions, and more, Datatel has an IVR Payment Solution for your business.



IVR Solutions At Your Fingertips

IVR Surveys

Datatel provides you all the services that you require for a successful IVR Survey project execution. You can count on us to support you every step of the way! Design, Set-up, Hosting & Support.

Bill Reminders

Deliver friendly, automated payment reminders to your customers using a combination of automated voice (IVR) and text messages which are designed to accelerate your accounts receivable collections.

Outbound IVR

Datatel delivers ALL the services that your business will require for a successful Outbound IVR strategy execution: Development, Hosting, Implementation, Dedicated Application Support, and Management Services.


IVR Resources & Knowledge

IVR Payments Simplified

A Complete Guide for a Successful IVR Payments Implementation

Provides a framework to achieve your IVR Payments project objectives. You will avoid many common mistakes and be able to focus on getting the most from your Pay-By-Phone / IVR Payments implementation.

IVR Survey Guide

Tips to Help You Create a Customer Satisfaction IVR Survey

This workbook will help you to overcome the challenges of preparing and selecting the most effective customer satisfaction IVR survey questions, successfully execute your IVR Survey in record time and more!

IVR Payments

For Medical Practices

Implementing Automated Pay-By-Phone can help your medical practice process patient payments 24/7 over the telephone, reduce operational costs, reduce the load on your administration/billing team