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- IVR PAYMENTS
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- Solutions
- Industry Solutions
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- PCI Compliance
- Trustwave
Interactive Telephone Payment Solutions
For Government Services
The Payment Card Industry (PCI) requirements are forcing government organizations, to change how they employ live agents and in-house IVR‘s to collect, storing and transmit credit card information, for payments of government services, including: Licensing, Permits, Court Payments, Traffic violations, Parking enforcement among others. The scope is becoming increasingly more complex, restrictive and expensive.
Datatel solves this problem.Datatel delivers hosted Interactive Telephone Payments As A Service, which remove the collection and transmission of customer credit card information away from Live agents, and in-house self-service IVR‘s, a critical milestone to achieving PCI compliance.
Modules designed specifically for Government Services, help achieve quick and cost effective implementation. Your patients can pay their bills and update payment profiles by phone, while minimizing your effort and cost of achieving PCI compliance
- Removes Live agents from collecting sensitive credit card information
- Templates designed for Government Services, allowing for rapid implementation, in days, not weeks or months.
- Live Agent Assisted and Self-Service Modules, support multiple customers touch points
- Single Payment and Tokenized Transactions
- Connected to all major Processors and Acquirers in the United States and Canada, process payments using your existing merchant account relationships
- Back-end integration with standardized tool kit. Custom integration support.
- Telephone / IVR Credit Card Payments as a Service - no hardware or software to buy
- Industry specific and customized solutions
- Live Agent Assisted and Self-Service Modules, to support multiple customers touch points
- Encrypted Interactive Voice Response (IVR) Technology designed for payment processing
- Supports single payment and tokenized transactions
- Branded to the clients business with Custom Voice Prompts using professional voice talent
- Multi language Support
- Connectivity to more than 40+ Processors and Acquirers In the US and Canada
- Real-time back-end integration, for exchange of information with clients in-house systems
- On-line real-time transactional and call reporting
- Rapid implementation, in days, not weeks or months
- Dedicated Implementation Support by Telephone Payment Experts
- Flexible transactional pricing
A Complete and Secure Way to Collect Credit Card Payments over the Telephone, and meet PCI requirements
Datatel delivers hosted Interactive Telephone Payments As A Service, which remove the collection and transmission of “customer” credit card information away from Live agents/staff, and in-house self-service IVR‘s, a critical milestone to achieving PCI compliance. There is no software or hardware to buy.
With dozens of industry specific models to choose from, implementation is quick and cost effective.
We’re here to help.
Call 1-866-870-3258 Or Email
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- Phone: 866.870.3258
- Sales Inquires
- From Our Clients
- "Customer service is a really big deal to us, and I am glad to do business with a company that obviously takes it as seriously as we do."
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Jeff Boatman
Global Client Solutions