Talk To An IVR Professional
866-870-3258
IVR Resources
- How To Successfully Execute Your IVR Project and Select The Right Vendor for The Job
- Your experience can significantly change for the better once you have the confidence that you have chosen the right IVR approach and the right vendor for the job. This guide covers the basic elements that you need to know before jumping into your IVR Project. These same principles apply, regardless of the application model.
- The Complete Guide to Successfully Executing Your IVR Survey Project
-
This guide will cover:
- The basics of IVR Survey script writing
- How to painlessly transition your web survey or paper survey content for an IVR environment
- How to time your survey
- How to quickly increase your survey participation and completion rates
- Using IVR for Lead Generation
- This guide will help you execute your IVR lead generation project - the way professionals do it!
- IVR for Field Employee Safety
- This case study will reveal how IVR can be used to reduce administrative costs associated with Employee Safety Tracking and Response processes by over 80%.
- IVR In Facilities Management
- This case study will reveal how large tenants that are highly dependent on quick responses / resolutions to facility problems use IVR to help efficiently and successfully run their businesses.
- How to Improve Your IVR Messaging
- If you want to know how to improve your IVR messaging, just "ask the caller". Follow the example of the experts: test your message. More specifically, split test your message to ensure that users do what you want them to.
- How to Increase Your IVR Survey Response Rates
- Applying basic marketing principles to promoting surveys became part of our clients practice, and escalated the average survey participation rate for employee surveys from 30% to over 50% where IVR access was provided.
- How To Improve Your Customers Experience When Calling In To Your IVR
- If you really want to make a positive change in the perception your clients have when they call-in to your company's IVR you have to listen to them carefully.
- IVR For Lead Generation: Advanced Tips for Increasing Your Response Rates
-
What response rates can you expect from running your IVR lead generation initiative?
Your response rates will vary depending on your product or service, your unique sales proposition, and the type & quality of the list. IVR allows you to turn calls into leads that you can then follow-up on. - Your IVR Survey Project: How You Can Increase the Number of Participants
- If you are running an IVR survey or planning to do so, this guide will provide you with a few things you can do to increase the number of participants.
- Writing Your IVR Survey Script - A Few Quick Tips
- A few simple steps to writing your IVR survey script.
- IVR: Selecting The Right Voice Talent For Your Survey
- Selecting Voice Talent for your IVR survey is a key consideration.
- Contact Datatel
- Phone: 866.870.3258
- Sales Inquires
- Request More Info
- From Our Clients
- "We, Standard Life, very much appreciated Datatel's expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability, while gathering very valuable feedback.
- Thanks for making this a very positive experience."
-
Anne Pennell
VP, Customer Services Operations
Standard Life
