Datatel

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866-870-3258

IVR Custom Services: Support

If you cannot settle for anything less than: the highest levels of quality service, access to the most experienced industry professionals and around the clock support, you have reached the right place.

Your investment will be protected by entrusting your IVR project to a team of experts, with more than 14 years of experience, experts who have delivered 1000's of successful project executions, and who support 100's of client applications every day.

You can count on a partner that will be with you every step of the way, ensuring the success of your IVR programs. Our team of professionals will provide you with the highest levels of support.

  • Custom Application Support Plans: You can choose the support plan that fits your specific business requirements. You can choose 24/7 Application Monitoring, dedicated program administration and monitoring.
  • Service Level Guarantees: Your service level expectations are guarantied by our industry leading SLA (Service Level Agreement).
  • Dedicated Customer Care Consultant: Your inquiries get resolved rapidly. You are assigned a consultant, who has a detailed understanding of your application.
  • Dedicated Account Management
  • Professional Support Team

You can be on your way to a successful IVR Project Execution, here is what you can do right away: Contact An IVR Project Specialist




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Phone: 866.870.3258
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Resources
How To Successfully Execute Your IVR Project And Select The Right Vendor For The Job
A Quick Guide to IVR Surveys
More Resources»
From Our Clients
"We, Standard Life, very much appreciated Datatel's expertise, knowledge and support as we worked through the development and implementation stages. Our Clients appreciate the simplicity of the capability.
Thanks for making this a very positive experience."
 
Anne Pennell
VP, Customer Services Operations
Standard Life

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